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Summary based on 1/1 profiles
Rating
5
Reviews
43
Audit for

SEO4.net Kraków

Nice result!
Your rating looks pretty well. This score shows that you are treating your company image seriously, there are areas of your image that could get better. If you want to know how to improve your performance click the button below.
Learn more
Analysis details
Duration 1 min
Date 21/6/2021
Learn more about Rating Captain
Result details
Visibility
mdi-chevron-right
Visibility variable always considers all profiles.
Number of profiles
33%
Complete information
100%
Trust Analysis
mdi-chevron-right
Matrix analysis
B?
Class
Fresh reviews
0%
Quality of reviews
mdi-chevron-right
Replaying to reviews
64%
Customer feedback
77%
Tone of expression
100%
Your profiles
google
SEO4.net, Grzegórzecka 77b/33
See profile
Main complaints Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
0%
Delivery
0%
Customer service
0%
This feature is powered by
Google competitors This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Widoczni, Złotowska...
4.9
352
Pozycjonowanie stron...
4.4
312
iCEA, Polska 114
4.5
305
Keywords The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
polecamy współpracę
razie wszystkie
obsługa świetne
z naszej
naszej strony
straty 25
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profiles Fix this
1 /3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
It could be better.
One or two profiles is not enough to give your customers a chance to hear their voice. Please read the article to improve your performance.
SEO4.net, Grzegórzecka 77b/33
Complete information
Fix this
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
Superb!
You can have some gaps here and there, but we can see that you try to be transparent for your customers. If you need more information about these statistics please read the article to improve your performance.
1/1
Name
SEO4.net, Grzegórzecka 77b/33
1/1
Description
SEO4.net, Grzegórzecka 77b/33
1/1
Localization
SEO4.net, Grzegórzecka 77b/33
1/1
Multimedia
SEO4.net, Grzegórzecka 77b/33
1/1
Contact
SEO4.net, Grzegórzecka 77b/33
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix Fix this
Class
B?
Nice score, but...
You have a really nice reviews/rating ratio. But it looks like your customers don't leave any negative reviews. It may affect consumers trust for your company. Please read the article and learn more.
Reviews - It is beginning.
You really need to work on this. You can find helpful resources under the learn more button.
Rating - Awesome, but...
Your review number is just perfect, but we have some doubts about your overall rating. Please read the article and learn more.
Rating
5
Reviews per profile
43
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews
last quarter
0
Fix this
It could be better.
Less than 9 reviews per 3 months is a really poor result. Please read the article to understand how to improve your performance in this area.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews Fix this
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
Awesome!
We can see that you treat your customers just right. But if you feel it takes too much time. Read the article and learn how you can automate communication with your customers.
Time of response
1 days
Great!
Your customers are treated well. You are a good communicator. Try to keep it like this ;)
Detailed data about replying to reviews
Percent of responses
over past year
Customer feedback Fix this
Average amount of text
150 letters
Too short reviews.
You have to encourage your customers to leave longer reviews. It is crucial for your future customers. Please read the article and learn more.
Number of reviews without text
10
reviews
without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
No
0 reviews
with photos
Not only words.
Sometimes an image is more valuable than thousands of words. Try to encourage your customers to leave some videos or photos to give other social proofs. Please read the article and learn more.
Tone of expression Fix this
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 4 and 25% has a positive effect on the image of the business.
Well...
Not having bad reviews is not the way. Some unhappy customers show that your business is credible. Don't be afraid of having some of them. Please read the article and learn more.
Sentiment
positive
neutral
negative
Awesome!
This is perfect – most of your reviews are positive. Read the article and learn how you can keep it this way for a long time.
Examples of negative reviews
We couldn't
find any data
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