Your rating looks pretty well. This score shows that you are treating your company image seriously, there are areas of your image that could get better. If you want to know how to improve your performance click the button below.
Learn moreAnalysis details
Duration
1 min
Date
4/7/2023
Learn more about Rating Captain
Result details
Visibility
mdi-chevron-right
Visibility variable always considers all profiles.
Number of profiles
33%
Complete information
100%
Trust Analysis
mdi-chevron-right
Matrix analysis
B
Class
Fresh reviews last quater
7
Quality of reviews
mdi-chevron-right
Replying to reviews
25%
Customer feedback
59%
Tone of expression
98%
Your profiles
google
Valiant Barber Collective
See profile
Main complaints
Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
50%
Delivery
0%
Customer service
0%
This feature is powered by
Google competitors
This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Elegant Barber Shop
4.9
1558
Rudy's Barbershop (f...
4.7
935
The Belmont Barbersh...
4.7
330
Keywords
The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
really took his time
really took his time
get what you pay
get what you pay
what they are doing
what they are doing
i asked for a
i asked for a
what i wanted
what i wanted
lined up
lined up
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profilesLearn more
1
/3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
It could be better.
One or two profiles is not enough to give your customers chance to hear their voice. Please read the article to improve your performance.
Valiant Barber Collective
Complete information
Learn more
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
Super!
You can have some gaps here and there, but we can see that you try to be transparent for your customers. If you need more information about these statistics please read the article to improve your performance.
1/1
Name
Valiant Barber Collective
1/1
Description
Valiant Barber Collective
1/1
Localization
Valiant Barber Collective
1/1
Multimedia
Valiant Barber Collective
1/1
Contact
Valiant Barber Collective
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix
Learn more
Class
B
Nice score!
You have really nice reviews to rating ratio. Still there are some improvements possible.
Reviews - Nice result.
You should work on the amount of reviews. The more reviews, the more you know about your customers. Please read the article and learn how to improve your performance.
Rating - Awesome!
Your rating is just perfect! Try to keep it that way and customers will perceive you as credible.
Rating
4.88
Reviews per profile
181
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews last quarter
7
Learn more
It could be better.
Less than 9 reviews per 3 months is a really poor result. Please read the article to understand how to improve your performance in this area.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews
Learn more
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
You should work on it.
Try to respond to your customer's feedback. Even on the positive ones. Please read the article and learn more.
Time of response
> 14days
It is too long.
You have to respond quickly. It is very important to communicate fast and clearly with your customers. Please read the article and learn more.
Detailed data about replying to reviews
Percent of responses over past year
Customer reviews
Learn more
Average amount of text
155
letters
Too short reviews.
You have to encourage your customers to leave longer reviews. It is crucial for your future customers. Please read the article and learn more.
Number of reviews without text
75
reviews without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
Yes
6 reviews
with photos
Perfect!
Visualization is important for increasing trust in your business. This is great value, try to receive even more photos and videos from your customers! Please read the article and learn more.
Tone of expression
Learn more
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 2.5 and 7.5% has a positive effect on the image of the business.
Well...
The lack of the negative comments is not the right way. Dissatisfied customers show that your business is credible. Don't be afraid of having some negative reviews. Please read the article and learn more.
Sentiment
positive
neutral
negative
It could be better.
Your customers are divided. There are some things you can do to improve these results. Please read the article and learn more.
Been searching high and low for a new barber since I moved near the area and thought I’d try this place out. When I sat in the chair, I told the barber what I wanted and even showed a photo from my previous hair cut and it’s nowhere near what I wanted. He only lined up half of the front and both sides are unevenly lined up. Took too much off the top as well. It’s a nice fade but I will most likely hesitate to go here again, especially for the price(65$) and the disappointment I left with.
Been searching high and low for a new barber since I moved near the area and thought I’d try this place out. When I sat in the chair, I told the barber what I wanted and even showed a photo from my previous hair cut and it’s nowhere near what I wanted. He only lined up half of the front and both sides are unevenly lined up. Took too much off the top as well. It’s a nice fade but I will most likely hesitate to go here again, especially for the price(65$) and the disappointment I left with.
Don’t go to Ben for your fades. I asked for a simple 4 to 1 fade and he did it in about 15 minutes. That should’ve been a warning sign but I didn’t think much about it while leaving the barbershop. After a week or two I could start to see the fade uneven everywhere across my head. What an awful, first experience at Valiant. I don’t think I’ll be going back.
Don’t go to Ben for your fades. I asked for a simple 4 to 1 fade and he did it in about 15 minutes. That should’ve been a warning sign but I didn’t think much about it while leaving the barbershop. After a week or two I could start to see the fade uneven everywhere across my head. What an awful, first experience at Valiant. I don’t think I’ll be going back.
Today, I had a haircut at this barber shop. And have to say i am very disappointed. I asked for a very simple haircut, but I got something completely different. The barber didn't listen to my comments, even though I asked three times for a shorter length. He started arguing and was obviously not very happy that I asked him to adjust the length of my hair. He just wanted to finish the haircut quickly. If a barber shop charges top dollar for its services, then the quality should also be top-notch and should listen want a client asking, but not what the barber have in his mind.
Today, I had a haircut at this barber shop. And have to say i am very disappointed. I asked for a very simple haircut, but I got something completely different. The barber didn't listen to my comments, even though I asked three times for a shorter length. He started arguing and was obviously not very happy that I asked him to adjust the length of my hair. He just wanted to finish the haircut quickly. If a barber shop charges top dollar for its services, then the quality should also be top-notch and should listen want a client asking, but not what the barber have in his mind.
See review
We use cookies to provide the best possible service.