Your rating and reviews number look pretty nice! Maybe there are some tweaks that you can make to be even better! Dig into the analysis below and see what you can upgrade!
Learn moreAnalysis details
Duration
1 min
Date
4/7/2023
Learn more about Rating Captain
Result details
Visibility
mdi-chevron-right
Visibility variable always considers all profiles.
Number of profiles
33%
Complete information
100%
Trust Analysis
mdi-chevron-right
Matrix analysis
A
Class
Fresh reviews last quater
35
Quality of reviews
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Replying to reviews
30%
Customer feedback
84%
Tone of expression
92%
Your profiles
google
Hart & Huntington Tattoo Co. Orlando
See profile
Main complaints
Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
49%
Delivery
13%
Customer service
35%
This feature is powered by
Google competitors
This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Canvas Tattoo & Art...
4.9
1758
Chicago Ink Tattoo &...
4.8
1510
Good Vibrations Ink...
4.8
1427
Keywords
The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
can t stop staring
can t stop staring
wasn t entirely sure
wasn t entirely sure
say enough good things
say enough good things
the front office staff
the front office staff
give 0 stars i
give 0 stars i
quoted 600 800 for
quoted 600 800 for
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profilesLearn more
1
/3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
It could be better.
One or two profiles is not enough to give your customers chance to hear their voice. Please read the article to improve your performance.
Hart & Huntington Tattoo Co. Orlando
Complete information
Learn more
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
Super!
You can have some gaps here and there, but we can see that you try to be transparent for your customers. If you need more information about these statistics please read the article to improve your performance.
1/1
Name
Hart & Huntington Tattoo Co. Orlando
1/1
Description
Hart & Huntington Tattoo Co. Orlando
1/1
Localization
Hart & Huntington Tattoo Co. Orlando
1/1
Multimedia
Hart & Huntington Tattoo Co. Orlando
1/1
Contact
Hart & Huntington Tattoo Co. Orlando
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix
Learn more
Class
A
Awesome!
Your reviews to rating ratio is just perfect! Keep going like that and your customers will always know that your business is honest!
Reviews - Great score!
It looks that you should have many interesting insights from your customers. If you don't use any monitoring app read the article and look at how you can improve your performance.
Rating - Really nice score.
This result shows your customers that you run a credible business. Nevertheless, it can be even better. Please read the article and learn how to improve your performance.
Rating
4.62
Reviews per profile
930
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews last quarter
35
Learn more
This is a very good result!
Your customers are active so you can see how they treat your business.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews
Learn more
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
You should work on it.
Try to respond to your customer's feedback. Even on the positive ones. Please read the article and learn more.
Time of response
> 14days
It is too long.
You have to respond quickly. It is very important to communicate fast and clearly with your customers. Please read the article and learn more.
Detailed data about replying to reviews
Percent of responses over past year
Customer reviews
Learn more
Average amount of text
377
letters
It could be better.
Longer reviews mean more trust in your future customer's eyes. Try to work on this a little more. Please read the article and learn more.
Number of reviews without text
148
reviews without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
Yes
131 reviews
with photos
Perfect!
Visualization is important for increasing trust in your business. This is great value, try to receive even more photos and videos from your customers! Please read the article and learn more.
Tone of expression
Learn more
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 2.5 and 7.5% has a positive effect on the image of the business.
Too much negative reviews.
You have to encourage your happy customers to leave a comments. Please read the article and learn how to do it.
Sentiment
positive
neutral
negative
It could be better.
Your customers are divided. There are some things you can do to improve these results. Please read the article and learn more.
$600 for a piece I have been told previously was around an hours work. That’s $600 for an hour. $10 a minute. What?! How far are you stuck up your own arse to think that’s a legitimate price to give? Not to mention this is the low end I was quoted. $600-$800 for a black and white tattoo that was 3inch by 2inch. Get over yourself.
$600 for a piece I have been told previously was around an hours work. That’s $600 for an hour. $10 a minute. What?! How far are you stuck up your own arse to think that’s a legitimate price to give? Not to mention this is the low end I was quoted. $600-$800 for a black and white tattoo that was 3inch by 2inch. Get over yourself.
Went in a couple of weeks ago for a quote. Told the guy at front counter what we wanted. He said a full sleeve was about $2500 to $3000. Went in today to set appointment and the same guy said it would be between $7000 to $9000. Seems a little shady. So we left and will not come back. Be Careful. K. Freed
Went in a couple of weeks ago for a quote. Told the guy at front counter what we wanted. He said a full sleeve was about $2500 to $3000. Went in today to set appointment and the same guy said it would be between $7000 to $9000. Seems a little shady. So we left and will not come back. Be Careful. K. Freed
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