Your rating looks pretty well. This score shows that you are treating your company image seriously, there are areas of your image that could get better. If you want to know how to improve your performance click the button below.
Learn moreAnalysis details
Duration
1 min
Date
4/7/2023
Learn more about Rating Captain
Result details
Visibility
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Visibility variable always considers all profiles.
Number of profiles
33%
Complete information
100%
Trust Analysis
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Matrix analysis
A?
Class
Fresh reviews last quater
10
Quality of reviews
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Replying to reviews
1%
Customer feedback
71%
Tone of expression
98%
Your profiles
google
Built 4 Speed Tattoos
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Main complaints
Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
50%
Delivery
17%
Customer service
33%
This feature is powered by
Google competitors
This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Good Vibrations Ink...
4.8
1427
Hart & Huntington Ta...
4.6
930
Addictions In Ink
4.8
596
Keywords
The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
say enough good things
say enough good things
about 2 years ago
about 2 years ago
ink master star
ink master star
just the outline
just the outline
the waste of
the waste of
for a tattoo
for a tattoo
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profilesLearn more
1
/3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
It could be better.
One or two profiles is not enough to give your customers chance to hear their voice. Please read the article to improve your performance.
Built 4 Speed Tattoos
Complete information
Learn more
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
Super!
You can have some gaps here and there, but we can see that you try to be transparent for your customers. If you need more information about these statistics please read the article to improve your performance.
1/1
Name
Built 4 Speed Tattoos
1/1
Description
Built 4 Speed Tattoos
1/1
Localization
Built 4 Speed Tattoos
1/1
Multimedia
Built 4 Speed Tattoos
1/1
Contact
Built 4 Speed Tattoos
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix
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Class
A?
Awesome but...
You have really nice reviews to rating ratio. But there is some improvements to be done.
Reviews - Almost on the top.
This is a wonderful result but you should gain more insightful reviews from your customers. Please read the article and learn how to improve your performance.
Rating - Awesome!
Your rating is just perfect! Try to keep it that way and customers will perceive you as credible.
Rating
4.9
Reviews per profile
265
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews last quarter
10
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This is a very good result!
Your customers are active so you can see how they treat your business.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews
Learn more
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
You should work on it.
Try to respond to your customer's feedback. Even on the positive ones. Please read the article and learn more.
Time of response
Less than a day
Great!
Your customers are treated well. Your company focuses on contact with customers. Good job!)
Detailed data about replying to reviews
Percent of responses over past year
Customer reviews
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Average amount of text
243
letters
It could be better.
Longer reviews mean more trust in your future customer's eyes. Try to work on this a little more. Please read the article and learn more.
Number of reviews without text
78
reviews without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
Yes
52 reviews
with photos
Perfect!
Visualization is important for increasing trust in your business. This is great value, try to receive even more photos and videos from your customers! Please read the article and learn more.
Tone of expression
Learn more
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 2.5 and 7.5% has a positive effect on the image of the business.
Well...
The lack of the negative comments is not the right way. Dissatisfied customers show that your business is credible. Don't be afraid of having some negative reviews. Please read the article and learn more.
Sentiment
positive
neutral
negative
It could be better.
Your customers are divided. There are some things you can do to improve these results. Please read the article and learn more.
Went in for a tattoo and got sent away after they told me to come down and they take walk-ins Ask for two sentences of simple lettering and couldn't get any help what a joke Come here if you want to waste yourtime
Went in for a tattoo and got sent away after they told me to come down and they take walk-ins Ask for two sentences of simple lettering and couldn't get any help what a joke Come here if you want to waste yourtime
Artist was 30min. late.Felt rushed on design and when she started I had decided for her to do just the outline which was streaky, bleeding & uneven. $450 for just the outline for what was supposed to be an upperarm band but ended up being a huge piece. Truly disappointing. Responding to your request: Yes, I am responding to the correct shop, if you have an artist," Canada" ( I was reluctant to use her name,but you forced me to it). It has been several months when I received the tattoo from said tattooist as I like to wait for healing & set time which is the reason for description of said tattoo. You may very well have a reputable establishment, but my first experience here was a disappointment & an expensive lesson. I can provide you with pics if necessary but my personal opinion stands with this artist.
Artist was 30min. late.Felt rushed on design and when she started I had decided for her to do just the outline which was streaky, bleeding & uneven. $450 for just the outline for what was supposed to be an upperarm band but ended up being a huge piece. Truly disappointing. Responding to your request: Yes, I am responding to the correct shop, if you have an artist," Canada" ( I was reluctant to use her name,but you forced me to it). It has been several months when I received the tattoo from said tattooist as I like to wait for healing & set time which is the reason for description of said tattoo. You may very well have a reputable establishment, but my first experience here was a disappointment & an expensive lesson. I can provide you with pics if necessary but my personal opinion stands with this artist.
I do not recommend getting a tattoo from Canada she takes her time doing it about5 sessions to complete something . I had to keep coming back and forth just to be told she can’t finish or maybe wasn’t into the piece she was doing . She’s very rough using the tattoo gun . She doesn’t work on weekends . She also has a very rude attitude especially when it comes to customers that are paying over 700$ for a tattoo she’s not worth the waste of time or the waste of money .
I do not recommend getting a tattoo from Canada she takes her time doing it about5 sessions to complete something . I had to keep coming back and forth just to be told she can’t finish or maybe wasn’t into the piece she was doing . She’s very rough using the tattoo gun . She doesn’t work on weekends . She also has a very rude attitude especially when it comes to customers that are paying over 700$ for a tattoo she’s not worth the waste of time or the waste of money .
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