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Summary based on 1/1 profiles
Rating
4.56
Reviews
18
Audit for

Paper Box SEO (301 Grant St)

Nice result!
Your rating looks pretty well. This score shows that you are treating your company image seriously, there are areas of your image that could get better. If you want to know how to improve your performance click the button below.
Learn more
Analysis details
Duration 1 min
Date 10/4/2024
Learn more about Rating Captain
Result details
Visibility
mdi-chevron-right
Visibility variable always considers all profiles.
Number of profiles
100%
Complete information
80%
Trust Analysis
mdi-chevron-right
Matrix analysis
C
Class
Fresh reviews last quater
1
Quality of reviews
mdi-chevron-right
Replying to reviews
72%
Customer feedback
100%
Tone of expression
89%
Your profiles
google
Paper Box SEO
See profile
Main complaints Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
50%
Delivery
0%
Customer service
50%
This feature is powered by
Google competitors This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Koszulki z Nadrukiem...
4.6
5354
Delante Agencja SEO...
4.8
224
ComputerSoft Sp. z o...
5
124
Keywords The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
couldn t be happier
would highly recommend them
an incredible job of
low volume keywords
phone call with
my business partner
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profiles Learn more
1 /3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
This is a very good result!
You should be visible on as many portals as possible.
Paper Box SEO
Complete information
Learn more
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
It's ok but...
There are some things to do. Look at the chart above and verify information about you on your profiles. Read the articles provided.
1/1
Name
Paper Box SEO
1/1
Description
Paper Box SEO
1/1
Localization
Paper Box SEO
0/1
Multimedia
We couldn't
find any data
1/1
Contact
Paper Box SEO
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix Learn more
Class
C
You should work on it.
You have nice reviews to rating ratio. Your customers leave both positive and negative feedback, be sure to respond to all of them.
Reviews - It is beginning.
You really need to work on this. You can find helpful resources under the learn more button.
Rating - Really nice score.
This result shows your customers that you run a credible business. Nevertheless, it can be even better. Please read the article and learn how to improve your performance.
Rating
4.56
Reviews per profile
18
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews
last quarter
1
Learn more
It could be better.
Less than 9 reviews per 3 months is a really poor result. Please read the article to understand how to improve your performance in this area.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews Learn more
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
Awesome!
We can see that you treat your customers just right. But if you feel it takes too much time, read the article and learn how you can automate communication with your customers.
Time of response
> 14days
It is too long.
You have to respond quickly. It is very important to communicate fast and clearly with your customers. Please read the article and learn more.
Detailed data about replying to reviews
Percent of responses
over past year
Customer reviews Learn more
Average amount of text
548 letters
Amazing engagement.
Your customers leave really long and nice reviews. It is very important to keep it like that. Congratulations!
Number of reviews without text
0
reviews
without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
No
0 reviews
with photos
Not only words.
Sometimes an image is more valuable than thousands of words. Try to encourage your customers to leave some videos or photos to give other social proofs. Please read the article and learn more.
Tone of expression Learn more
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 2.5 and 7.5% has a positive effect on the image of the business.
Too much negative reviews.
You have to encourage your happy customers to leave a comments. Please read the article and learn how to do it.
Sentiment
positive
neutral
negative
Something went wrong.
Most of your reviews are negative. You have to dig deeper to understand why. Please read the article and learn more.
Examples of negative reviews
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHaGFqMnBBRRAB!2m1!1s0x0:0x74b3ffedd93e910d!3m1!1s2@1:CIHM0ogKEICAgICGhaj2pAE%7CCgsIuZGOmgYQoKvUNg%7C?hl=en-US
Clinton Dsouza
This company tries to poach clients based on false data. Not professional at all! Oh and don't miss out the fake reviews they give themselves on their profile.
See review
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSMmRpX3RBRRAB!2m1!1s0x0:0x74b3ffedd93e910d!3m1!1s2@1:CIHM0ogKEICAgIDR2di_tAE%7CCgwI4pbbogYQqLW1gwM%7C?hl=en-US
Tiffany
Update 5/4/23 : In response to the owner. I have offered to meet via phone call with my business partner and there is a refusal to do a phone call with myself and my business partner. Due to the conflicts that have evolved my business partner has to be involved in every communication and decision-making regarding Paper Box SEO. I have asked numerous times for a strategic plan to see if I want to move forward in working with Paper Box SEO as the trust has been broken, and the agreement has been breached. I do not see how talking will resolve anything that hasn't been able to be answered via email. I reinstate that: 1. There is not any new strategic plan that Paper Box SEO can provide to me. I spent time working out the numbers yesterday, and, it doesn't make sense to keep moving in this direction. I ended month 6 at 0 organic conversions, and based on my calculations the conversions are around 1.4 (which is for ranking in the #1 spot, with low volume keywords (Keep in mind I am not ranked number 1 for any keywords yet, which would make sense why I didn't get any sales at the end of last month). 2. Paper Box SEO projected 15 conversions at 6 months which was not met. Based on what the owner has now told me it can take additional months to years for this to actually factor. Which was not what I was expecting, led on to believe or agreed to. If you can provide me with anything else that would better help me assess if it's worth moving forward please let me know. As mentioned, I ran my own numbers and the projections don't seem like it is even close to hitting 15 conversions any time soon, which is a big disappointment. If it's taken 7 months to hit a few low-volume keywords on the mid-page range, it seems it will take exponentially longer to convert to the 15 sales/monthly of organic traffic for high-volume keywords. Lastly, I spent 9k in the span of 6 months for a questionable 1.4 conversions. ________________________________________ Very disappointed. I signed with them 6 months ago and paid over $8k. Paper Box SEO agreed they could convert 15 sales/month organically by 6 months, and they failed to deliver. In reality, they’re bringing 2 a month, at best. As a small business, I was already struggling to grow and they assured me they could deliver. The owner (Russell) said he sold the company to TJ and not once was I informed. I don’t wish this stress upon anyone else. I feel taken advantaged of. I asked for a refund, but as of this writing they have not fulfilled the initial agreement, or provided reimbursement. Now I have to seek legal advice to get my money back. The team provided prompt communication, but the “owners” seemingly mislead me. If anyone is looking to hire them and has questions, please feel free to contact me.
See review
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