I was initially reluctant with selecting a marketing firm in general. It seems like a lot of money being paid towards something that's unproven and essentially air. They can talk up a good game and tell you about how they got some skateboarding company who sells wheels pops up on page 1 of Google when you search "skateboarding wheels" and how they can do FAQs, and content and SEO and website design, blah blah blah blah blah. I'll tell you, initially I was so excited. I worked hard for my money and it seemed like a steep investment to pay $1,500 a month for something that may not even work, but I went forward anyways. Spend money to make money right? So essentially we built a plan that would try to yield 3 leads per day. Let me cut to the chase now: 1. They built a website that is yielding 45-55% on all SEO rating scales from various marketing companies. They build up so many pages that aren't even editable that the marketing firms all tell me I need a full revamp. So apparently Sage is clueless with building websites. OK 0/1. 2. They charged me $75 to host my website each month. I just got onto Godaddy once I broke up with Sage...guess how much? $1/month. Heck, the one marketing firm I'm currently using for automation said they only charge $10/month. So thanks Sage for ripping me off. 0/2. 3. The customer service/sales/marketing PM, whatever and whoever they are, it's all a blend over there because of high turnover and employee attrition, was awesome...initially...then due to turnover, my account had been affected and things were missed for 2 months! I mean they couldn't even handle the transition. AND MY ACCOUNT WAS AFFECTED?!? WITH NO REFUND OF ANY SORTS? Then, once I grew suspicious of their inept abilities, I called them out. Well for the final 2 months, it was a bit of an issue to get responses on time. Suffice to say, they don't like you when you're leaving them. 0/3. 4. They handed out a nice freebie to their customers last year...tickets to the local film festival. I know because my first meeting back then, the rep said she had just returned from handing out those tickets to clients. I thought, cool something to look forward to next year. Well the festival came and went and no tickets. Their excuse? "Oh you shoulda said something, we would've gave some to you." Gee great response. Plus, I guess my measly $1,500 a month doesn't warrant what the bigger firm perks are. 0/4. 5. Finally, my ROI? I got 0.9 leads per month and 400 new Facebook page followers. Not bad for $18K. I could not warn you enough. STAY AWAY FROM SAGE! THEY ARE CROOKS.