Your rating looks pretty well. This score shows that you are treating your company image seriously, there are areas of your image that could get better. If you want to know how to improve your performance click the button below.
Learn moreAnalysis details
Duration
1 min
Date
15/4/2024
Learn more about Rating Captain
Result details
Visibility
mdi-chevron-right
Visibility variable always considers all profiles.
Number of profiles
100%
Complete information
100%
Trust Analysis
mdi-chevron-right
Matrix analysis
C
Class
Fresh reviews last quater
1
Quality of reviews
mdi-chevron-right
Replying to reviews
52%
Customer feedback
90%
Tone of expression
93%
Your profiles
google
Page One Power
See profile
Main complaints
Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
33%
Delivery
33%
Customer service
67%
This feature is powered by
Google competitors
This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Social Eyes Marketin...
4.9
165
Bear Fox Marketing
4.9
156
WebMarkets Digital M...
5
154
Keywords
The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
i m looking forward
i m looking forward
our project manager tyler
our project manager tyler
2 year period
2 year period
harming our business
harming our business
they continue to
they continue to
low quality
low quality
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profilesLearn more
1
/3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
This is a very good result!
You should be visible on as many portals as possible.
Page One Power
Complete information
Learn more
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
Super!
You can have some gaps here and there, but we can see that you try to be transparent for your customers. If you need more information about these statistics please read the article to improve your performance.
1/1
Name
Page One Power
1/1
Description
Page One Power
1/1
Localization
Page One Power
1/1
Multimedia
Page One Power
1/1
Contact
Page One Power
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix
Learn more
Class
C
You should work on it.
You have nice reviews to rating ratio. Your customers leave both positive and negative feedback, be sure to respond to all of them.
Reviews - It is beginning.
You really need to work on this. You can find helpful resources under the learn more button.
Rating - Awesome!
Your rating is just perfect! Try to keep it that way and customers will perceive you as credible.
Rating
4.7
Reviews per profile
40
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews last quarter
1
Learn more
It could be better.
Less than 9 reviews per 3 months is a really poor result. Please read the article to understand how to improve your performance in this area.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews
Learn more
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
Awesome!
We can see that you treat your customers just right. But if you feel it takes too much time, read the article and learn how you can automate communication with your customers.
Time of response
> 14days
It is too long.
You have to respond quickly. It is very important to communicate fast and clearly with your customers. Please read the article and learn more.
Detailed data about replying to reviews
Percent of responses over past year
Customer reviews
Learn more
Average amount of text
391
letters
It could be better.
Longer reviews mean more trust in your future customer's eyes. Try to work on this a little more. Please read the article and learn more.
Number of reviews without text
4
reviews without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
Yes
2 rewiews
with photos
Not only words.
Sometimes an image is more valuable than thousands of words. Try to encourage your customers to leave some videos or photos to give other social proofs. Please read the article and learn more.
Tone of expression
Learn more
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 2.5 and 7.5% has a positive effect on the image of the business.
Very well.
It is completely normal that some customers don't like your products or services. This result shows that customers will perceive you as reliable. Please read the article and learn more.
Sentiment
positive
neutral
negative
It could be better.
Your customers are divided. There are some things you can do to improve these results. Please read the article and learn more.
I really liked my account manager, but other than that I was not very impressed with their linking services, and they didn't have tools capable of crawling my site. We spent a lot of money and didn't see any results on the products and categories we targeted. Also, watch out for the 10 day cancellation. If you don't get it in, then you are locked in for another 30 days. They wouldn't make an exception even though they shouldn't have felt good about taking our money.
I really liked my account manager, but other than that I was not very impressed with their linking services, and they didn't have tools capable of crawling my site. We spent a lot of money and didn't see any results on the products and categories we targeted. Also, watch out for the 10 day cancellation. If you don't get it in, then you are locked in for another 30 days. They wouldn't make an exception even though they shouldn't have felt good about taking our money.
If you're considering Page One Power for SEO you're making a terrible mistake. I have documented record of their strategy and examples of the links they try to pass off as acceptable. I basically spent 60 days trying to explain to them how 90% of the strategies they proposed were not only lazy and low quality, but in clear violation of Google guidelines. If you engage with Page on Power for search engine optimization and actually allow them to execute any of their recommendations you're putting your business and website at risk for penalization. I've encountered agencies like this in the past. Someone trains new hires how to work without thinking critically and those entry level folks are the ones that actually wind up working on your project. You're basically getting someone who just packages information they discover using automated tools. Big waste of money... it's no surprise they aren't a BBB accredited company. In 60 days of working with them, trying to produce something remotely decent, I got nowhere. Terrible customer support, low quality work, and ultimately - not a single deliverable.
If you're considering Page One Power for SEO you're making a terrible mistake. I have documented record of their strategy and examples of the links they try to pass off as acceptable. I basically spent 60 days trying to explain to them how 90% of the strategies they proposed were not only lazy and low quality, but in clear violation of Google guidelines. If you engage with Page on Power for search engine optimization and actually allow them to execute any of their recommendations you're putting your business and website at risk for penalization. I've encountered agencies like this in the past. Someone trains new hires how to work without thinking critically and those entry level folks are the ones that actually wind up working on your project. You're basically getting someone who just packages information they discover using automated tools. Big waste of money... it's no surprise they aren't a BBB accredited company. In 60 days of working with them, trying to produce something remotely decent, I got nowhere. Terrible customer support, low quality work, and ultimately - not a single deliverable.
This company has no sense of business ethics. Although we specifically asked not to have links created on spammy websites and directories, they ended up doing just that and actually harming our business. It was a complete breach of contract and if we filed suit, our attorney believes we would win easily. We immediately asked them to stop services mid-way through of our monthly period once they bragged to us about the spammy websites they listed us on. This was a month we already paid for in full, so we were basically letting them off the hook 15 days before the service period ended. They complied, but now they continue to send threatening emails asking us to pay for the following month in which no services were rendered. So not only does this morally bankrupt company not feel bad about harming our business by producing spammy links, but they have such an enormous amount of greed that they continue to come after us for and additional 30 days worth of time when they never provided services at all. This shows a complete lack of top down leadership and company's like this should not be allowed to continue operating.
This company has no sense of business ethics. Although we specifically asked not to have links created on spammy websites and directories, they ended up doing just that and actually harming our business. It was a complete breach of contract and if we filed suit, our attorney believes we would win easily. We immediately asked them to stop services mid-way through of our monthly period once they bragged to us about the spammy websites they listed us on. This was a month we already paid for in full, so we were basically letting them off the hook 15 days before the service period ended. They complied, but now they continue to send threatening emails asking us to pay for the following month in which no services were rendered. So not only does this morally bankrupt company not feel bad about harming our business by producing spammy links, but they have such an enormous amount of greed that they continue to come after us for and additional 30 days worth of time when they never provided services at all. This shows a complete lack of top down leadership and company's like this should not be allowed to continue operating.
See review
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