Your rating looks pretty well. This score shows that you are treating your company image seriously, there are areas of your image that could get better. If you want to know how to improve your performance click the button below.
Learn moreAnalysis details
Duration
1 min
Date
19/4/2024
Learn more about Rating Captain
Result details
Visibility
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Visibility variable always considers all profiles.
Number of profiles
100%
Complete information
100%
Trust Analysis
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Matrix analysis
C
Class
Fresh reviews last quater
0
Quality of reviews
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Replying to reviews
0%
Customer feedback
95%
Tone of expression
86%
Your profiles
google
Cambridge Marketing Concepts
See profile
Main complaints
Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
0%
Delivery
0%
Customer service
33%
This feature is powered by
Google competitors
This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Koszulki z Nadrukiem...
4.6
5369
Delante Agencja SEO...
4.8
223
ComputerSoft Sp. z o...
5
124
Keywords
The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
been such an incredible
been such an incredible
cambridge marketing concepts
cambridge marketing concepts
i highly recommend
i highly recommend
don t waste your
don t waste your
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profilesLearn more
1
/3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
This is a very good result!
You should be visible on as many portals as possible.
Cambridge Marketing Concepts
Complete information
Learn more
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
Super!
You can have some gaps here and there, but we can see that you try to be transparent for your customers. If you need more information about these statistics please read the article to improve your performance.
1/1
Name
Cambridge Marketing Concepts
1/1
Description
Cambridge Marketing Concepts
1/1
Localization
Cambridge Marketing Concepts
1/1
Multimedia
Cambridge Marketing Concepts
1/1
Contact
Cambridge Marketing Concepts
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix
Learn more
Class
C
You should work on it.
You have nice reviews to rating ratio. Your customers leave both positive and negative feedback, be sure to respond to all of them.
Reviews - It is beginning.
You really need to work on this. You can find helpful resources under the learn more button.
Rating - Really nice score.
This result shows your customers that you run a credible business. Nevertheless, it can be even better. Please read the article and learn how to improve your performance.
Rating
4.43
Reviews per profile
21
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews last quarter
0
Learn more
It could be better.
Less than 9 reviews per 3 months is a really poor result. Please read the article to understand how to improve your performance in this area.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews
Learn more
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
You should work on it.
Try to respond to your customer's feedback. Even on the positive ones. Please read the article and learn more.
Time of response
No responses
Don't you respond?
You have to respond to reviews. It is very important to communicate fast and clear with your customers. Please read the article and learn more.
Detailed data about replying to reviews
Percent of responses over past year
Customer reviews
Learn more
Average amount of text
198
letters
Too short reviews.
You have to encourage your customers to leave longer reviews. It is crucial for your future customers. Please read the article and learn more.
Number of reviews without text
1
reviews without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
Yes
1 review
with photos
Not only words.
Sometimes an image is more valuable than thousands of words. Try to encourage your customers to leave some videos or photos to give other social proofs. Please read the article and learn more.
Tone of expression
Learn more
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 2.5 and 7.5% has a positive effect on the image of the business.
Too much negative reviews.
You have to encourage your happy customers to leave a comments. Please read the article and learn how to do it.
Sentiment
positive
neutral
negative
It could be better.
Your customers are divided. There are some things you can do to improve these results. Please read the article and learn more.
One of the beat decisions I’ve made was to get a job here! Everyone is very open and professional in their positions. Looking forward to growing with this company
One of the beat decisions I’ve made was to get a job here! Everyone is very open and professional in their positions. Looking forward to growing with this company
Lined up a job interview with these guys and they completely ghosted me. Never showed up to the zoom meeting, never texted me back when I asked them if they needed to reschedule. Don't waste your time with these folks. Extremely unprofessional.
Lined up a job interview with these guys and they completely ghosted me. Never showed up to the zoom meeting, never texted me back when I asked them if they needed to reschedule. Don't waste your time with these folks. Extremely unprofessional.
Here to say they also ghosted on my interview! I have been at home with my first born. I was so excited for a new job opportunity and to help provide. Learn more about the wonderful world of marketing. Set things up so my baby was taken care of for this interview. Got dressed up. Set the dog up in another room. All for me to sit there for 15 minutes until deciding to read reviews. So, that being said, I was a little worried about the legitimacy of this company to begin with, but now am sure they lack something. I’m not the first they’ve done this too. My interview started at 11:10. I’m still ‘waiting’ and no one has responded to my linked in messages. And the phone number listed is not accepting calls. Don’t waste your time or get your hopes up.
Here to say they also ghosted on my interview! I have been at home with my first born. I was so excited for a new job opportunity and to help provide. Learn more about the wonderful world of marketing. Set things up so my baby was taken care of for this interview. Got dressed up. Set the dog up in another room. All for me to sit there for 15 minutes until deciding to read reviews. So, that being said, I was a little worried about the legitimacy of this company to begin with, but now am sure they lack something. I’m not the first they’ve done this too. My interview started at 11:10. I’m still ‘waiting’ and no one has responded to my linked in messages. And the phone number listed is not accepting calls. Don’t waste your time or get your hopes up.
See review
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