Your rating and reviews number look pretty nice! Maybe there are some tweaks that you can make to be even better! Dig into the analysis below and see what you can upgrade!
Learn moreAnalysis details
Duration
1 min
Date
23/4/2024
Learn more about Rating Captain
Result details
Visibility
mdi-chevron-right
Visibility variable always considers all profiles.
Number of profiles
100%
Complete information
100%
Trust Analysis
mdi-chevron-right
Matrix analysis
C
Class
Fresh reviews last quater
0
Quality of reviews
mdi-chevron-right
Replying to reviews
98%
Customer feedback
76%
Tone of expression
80%
Your profiles
google
Monster Cook Nadodrze
See profile
Main complaints
Artificial intelligence analyzes negative comments to give you a better understanding of what can be improved. This module shows the percentage of negative reviews that relate to three important aspects of ecommerce operation - product quality problems, delivery problems, customer service problems. The results of a given category mean the percentage of all negative responses, e.g. 43% for customer service means that 45% of all negative responses refer to the quality of customer service.
Product
54%
Delivery
10%
Customer service
13%
This feature is powered by
Google competitors
This data is based on categories provided by Google and can be confusing (we don’t have any control over it in beta version). It is only intended to sketch where you are in the context of the competition.
Mango Mama
4.5
4514
Masala Indian Restau...
4.5
4301
Thali Restauracja In...
4.6
1469
Keywords
The keywords provided are not subject to semantic analysis and can be confusing. They are displayed based on their frequency of occurrence.
zupa tom ka kai
zupa tom ka kai
jedzenie przyjechało po 30
jedzenie przyjechało po 30
z dostawą do domu
z dostawą do domu
kierowca już jedzie po
kierowca już jedzie po
dobre indyjskie jedzenie to
dobre indyjskie jedzenie to
zestaw orientalna soczewica
zestaw orientalna soczewica
Visibility
Result details
Visibility
Number of profiles
Complete information
Trust Analysis
Quality of reviews
Number of profilesLearn more
1
/3
Profiles
This number shows how many profile you are using. It is important to be visible for your audience. Our research shows that you should be visible at least on three platforms including Google.
This is a very good result!
You should be visible on as many portals as possible.
Monster Cook Nadodrze
Complete information
Learn more
This data inform how well your profiles are filled up. The greater the degree of completion of the profiles, the more convenient the client is.
Super!
You can have some gaps here and there, but we can see that you try to be transparent for your customers. If you need more information about these statistics please read the article to improve your performance.
1/1
Name
Monster Cook Nadodrze
1/1
Description
Monster Cook Nadodrze
1/1
Localization
Monster Cook Nadodrze
1/1
Multimedia
Monster Cook Nadodrze
1/1
Contact
Monster Cook Nadodrze
Trust Analysis
Visibility
Result details
Trust Analysis
Trust matrix
Fresh reviews
Quality of reviews
Trust matrix
Learn more
Class
C
You should work on it.
You have nice reviews to rating ratio. Your customers leave both positive and negative feedback, be sure to respond to all of them.
Reviews - Nice result.
You should work on the amount of reviews. The more reviews, the more you know about your customers. Please read the article and learn how to improve your performance.
Rating - It's not bad.
You should work harder on your image by getting more reviews. You can easily convince happy customers to leave a good review. Please read the article and learn more.
Rating
4.01
Reviews per profile
194
Detailed data about rating and reviews
Star rating over past year
Quantity of reviews over past year
Fresh reviews per profile
New reviews last quarter
0
Learn more
It could be better.
Less than 9 reviews per 3 months is a really poor result. Please read the article to understand how to improve your performance in this area.
Quality of reviews
Visibility
Trust Analysis
Result details
Quality of reviews
Trust matrix
Fresh reviews
Replying to reviews
Learn more
Responses
Our research shows that it is good practice to respond to all comments. We assumed that the response to 30% of all reviews is the minimum that a business who cares about customer experience activities should meet.
Awesome!
We can see that you treat your customers just right. But if you feel it takes too much time, read the article and learn how you can automate communication with your customers.
Time of response
> 14days
It is too long.
You have to respond quickly. It is very important to communicate fast and clearly with your customers. Please read the article and learn more.
Detailed data about replying to reviews
Percent of responses over past year
Customer reviews
Learn more
Average amount of text
164
letters
Too short reviews.
You have to encourage your customers to leave longer reviews. It is crucial for your future customers. Please read the article and learn more.
Number of reviews without text
46
reviews without text
This indicator shows the percentage of reviews with no text (where a customer gave a star rating but didn't write anything). Our analysis shows that your credibility increases if at least 50% of ratings have text.
You nailed it!
You have really engaged customers! Keep that high results and your audience will perceive you as reliable.
Multimedia – UGC
Yes
15 reviews
with photos
Perfect!
Visualization is important for increasing trust in your business. This is great value, try to receive even more photos and videos from your customers! Please read the article and learn more.
Tone of expression
Learn more
Impact of negative reviews
Most customers look at negative reviews about your store first. Having negative reviews isn't a bad thing - it indicates your business is trustworthy and ratings and reviews aren't being bought. According to our research, the range of negative reviews between 2.5 and 7.5% has a positive effect on the image of the business.
Too much negative reviews.
You have to encourage your happy customers to leave a comments. Please read the article and learn how to do it.
Sentiment
positive
neutral
negative
It could be better.
Your customers are divided. There are some things you can do to improve these results. Please read the article and learn more.
Pomimo prośby, by danie było bez kolendry przyszło w dostawie z kolendrą. A wiadomo jak to z tą przyprawą jest - albo ktoś ją lubi, albo sprawia, że całe danie jest dla kogoś obrzydliwe. Oferowanie głodnemu klientowi rabatu na następne zamówienie jak dla mnie nie rozwiązuje problemu.
Pomimo prośby, by danie było bez kolendry przyszło w dostawie z kolendrą. A wiadomo jak to z tą przyprawą jest - albo ktoś ją lubi, albo sprawia, że całe danie jest dla kogoś obrzydliwe. Oferowanie głodnemu klientowi rabatu na następne zamówienie jak dla mnie nie rozwiązuje problemu.
Zupa kimchi nie była nawet kwaśna, z makaronem bez wyrazistego smaku. Nie polecam. Butter chiken kurczak suchy, na bazie przecieru pomidorowego... No nie polecam znam wiele innych knajp z kuchnią tego typu i ta jest jedną z gorszych w jakich byłem. Więcej nie pójdę... 😔
Zupa kimchi nie była nawet kwaśna, z makaronem bez wyrazistego smaku. Nie polecam. Butter chiken kurczak suchy, na bazie przecieru pomidorowego... No nie polecam znam wiele innych knajp z kuchnią tego typu i ta jest jedną z gorszych w jakich byłem. Więcej nie pójdę... 😔
Zamówiłem zestaw Monster - sos Butter oraz dodatkowo Paneer zamiast kurczaka. Podsumuje to bardzo krótko: była to najgorsza zupa pomidorowa jaką jadłem z wyschniętym ryżem posypana kolendrą, do tego bardzo kwaśna. Z kuchnią indyjską nie ma to nic wspólnego. Ani smaku ani konsystencji. Tragedia…
Zamówiłem zestaw Monster - sos Butter oraz dodatkowo Paneer zamiast kurczaka. Podsumuje to bardzo krótko: była to najgorsza zupa pomidorowa jaką jadłem z wyschniętym ryżem posypana kolendrą, do tego bardzo kwaśna. Z kuchnią indyjską nie ma to nic wspólnego. Ani smaku ani konsystencji. Tragedia…
See review
We use cookies to provide the best possible service.